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Home / Autobasics in Jacksonville, Fl / Autobasics customer reviews in Jacksonville Fl

How Are We Doing?

We are always looking for ways to improve our service offerings and value your feedback. Did we earn your top marks today? We hope you’ll consider leaving a review once you’ve been in to see us. We appreciate you taking the time to do so! In the meantime, we hope you’ll take some time to see what current AutoBasics customers are saying about their experience with us.

173 Testimonials
5 out of 5 stars
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171
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Diane is super sweet and helpful. She did not try to force sale or try to make me buy. I left and came back and she was just as pleasant. Thank you so much for all your help!
Ronda B
2026-09-04
Julian and staff were helpful in helping us through the entire purchase. The process was so easy. The entire staff we encountered were very helpful and made us feel confident about our purchase. I highly recommend!
Jenn Neuman
2026-08-14
Great dealership came in here looking for a mustang had an amazing deal. And got us in and out of the door with an amazing deal. Great people highly recommend this dealership for anyone looking for a nice reliable car.
Zane Smith
2026-08-08
Bought this 2016 Camaro SS from I believe Jay, first time buyer coming all the way from Virginia and they did not disappoint at all. Joe is a great manager and very patient with you and they didn’t hide anything from me at all no fees no damage not anything that they didn’t had already disclosed. Being a first time buyer and from a different state it was probably a challenge with the paperwork but they still got me done. 💯 RECOMMEND
Yahir Delgado
2026-07-24
Went in on my bday and got the truck I had my eyes on for a few weeks. Made it easy and got me out the door in about an hour from start to finish. Everything was transparent and Jared made us smile with his friendly demeanor. Thanks for making it happen!
Details Landscaping
2026-07-10
Paul Zwick assisted on getting me into a vehicle today. Very easy and pleasant to work with. No hassles, no trying to cut corners, simple and straight to the point! Would recommend 10/10!
Carson Dukes
2026-07-09
I dont even know what to say. It still doesn't even seem real. I was at work all day today, and Diane went ABOVE & BEYOND ALL of my expectations. I had purchased a 2023 Chevy Malibu, she worked with me and all of the speed bumps trying to get my FIRST EVER brand new vehicle. It doesn't even feel used. It's perfect condition, it's a year I never even thought was in my reach. My down-payment was low, my monthly payments low, and she personalized the experience even drove the car to me for me to look at while I was working. I have never had such outstanding customer service, such outreach to make sure I had a new vehicle. I will remember this experience for the rest of my life. Diane you truly are an ANGEL. Oh & when I come by I want to take a picture out front of it shaking your hand so I can post it. HIGHLY RECOMMEND if you ever need a new vehicle!!!!! A++++++++++... More
Jake Lord
2026-07-07
Excellent experience purchasing a vehicle here. Communication stayed clear throughout the process and the team handled every detail professionally. There was no pressure, and the final delivery experience felt organized and enjoyable.
Lisa Ford
2026-05-23
We had an amazing experience working with Diane Satterfield! She made the whole process effortless and it truly didn’t take long at all. She is very caring and personable and is willing to work with you in any situation. We loved her!
Alexis VanGorder
2026-05-21
GREAT Customer service! We found what we wanted online and the truck and paper work were ready by the time we got there. I will recommend this place to my friends! My son loves his new Taco! Marek was great to us!
Leesa Vergara
2026-05-17
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AutoBasics at the avenues

11824 Philips Hwy

Jacksonville, FL 32256

AutoBasics on North Main

3207 N Main St

Jacksonville, FL 32206

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