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Home / Autobasics in Jacksonville, Fl / Autobasics customer reviews in Jacksonville Fl

How Are We Doing?

We are always looking for ways to improve our service offerings and value your feedback. Did we earn your top marks today? We hope you’ll consider leaving a review once you’ve been in to see us. We appreciate you taking the time to do so! In the meantime, we hope you’ll take some time to see what current AutoBasics customers are saying about their experience with us.

156 Testimonials
5 out of 5 stars
5 star
155
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I had an absolutely incredible wholehearted pleasure of working with Ms.Diane. She was knowledgeable, patient, truly focused on finding the right vehicle for me, and not just making a quick sale. Ms.Diane went above and beyond to help me find the exact car I wanted, navigating every detail with care. She was incredibly responsive, attentive, and made the purchasing process feel like a first-class experience. Her dedication to excellent service is unmatched! The entire process was smooth, transparent, and completely stress-free. If you want an honest, dedicated professional I cannot recommend Ms.Diane enough! Her professionalism and personal touch turned what can be a stressful process into an enjoyable one. She truly cares for her customers, acts with integrity, and ensure you are comfortable throughout the entire process. I will definitely be returning! Thank you Ms.Diane Wholeheartedly For an Amazing Experience I’ll Never Forget! ♥️... More
Shakelah Parker
2026-03-05
Got my car here after my engine blew in my old impala. They are friendly and family oriented. Made myself and my kids feel welcome. Great car for great pricing. Loved Diane. Will definitely purchase my second vehicle here as well.
OfficialChellyy D
2026-03-02
I had an excellent experience buying my truck from AutoBasics Avenues thanks to Marek outstanding work. He was kind, respectful, and truly listened to my concerns and needs. He made the entire process smooth and stress-free without any pressure. What impressed me most was his commitment even after the sale. He followed up and provided great post-sale support, making sure I was completely satisfied. I highly recommend Marek at Autobasics to anyone looking for a professional who genuinely cares about his customers. This dealership has a great selection of good value trucks, and the rest of staff is friendly and welcoming. They made the purchase quick and easy. I recommend.... More
Gianni Guidi
2026-03-01
I had the BEST experience today purchasing my car, all thanks to Diane! From start to finish, she was truly amazing. She was patient, knowledgeable, and made the entire process feel smooth and stress-free. Diane took her time to answer all my questions, made sure I understood everything, and never once made me feel pressured. She genuinely cared about helping me find the right car, not just making a sale — and that meant everything to me. If you’re looking for someone who is professional, kind, and goes above and beyond for her customers, Diane is the one! I’m so grateful for her help today. Thank you for making this such a positive and memorable experience! ?✨ -Demildra !?... More
Milly W
2026-02-28
Marek helped us in every way and made sure our family got the truck of our dreams. Easy to deal with and fast. Couldn’t recommend then entire staff more.
stephen todd
2026-02-14
Everyone was super friendly and made us feel like family. Jay helped me go home in my dream truck! He was amazing and tried everything to get us into what we wanted. 10/10 recommend. I will be back to purchase another vehicle!
Taylor Mullett
2026-02-11
Very kind people. Worked with our unusual needs to find the right car. Don Elliot our salesman worked to give us a fair price for the car we chose. The transaction went through smoothly. I recommend this dealership.
Lucie Bingham
2026-02-07
Bought a 2020 gmc sierra. Marek was my sales guy. looked at the truck and made them a contingent offer, continued shopping for a week or so, then came back and made the deal. took about an hour. Waited a few months before reviewing to ensure no problems. All Good.
Mke Petschke
2026-01-20
Marek and Joe gave me and my husband the best experience we’ve ever had walking into a car dealership. While they didn’t have what we were exactly looking for that day, they were honest, knowledgeable, friendly, and willing to take their time with us. We left very satisfied and didn’t even buy a car! Highly recommend. Hoping they find what we need so we come right back!
Rachel Lastic
2026-01-17
I recently visited Auto Basics while exploring options for a new vehicle, and I had the pleasure of working with [Salesman’s Name]. Although I didn’t end up making a purchase, I was thoroughly impressed with the level of professionalism and courtesy he demonstrated. From the moment I arrived, Alex Bennek greeted me warmly and took the time to understand my needs and preferences. He was incredibly knowledgeable about the different models and features, and he answered all of my questions with patience and clarity. Even though I didn’t proceed with a purchase, he never made me feel pressured or rushed, and his genuine desire to help was truly appreciated. Overall, my experience with Alex was excellent, and I would definitely recommend him to anyone in the market for a vehicle. He exemplifies what great customer service should look like. Thank you, Alex , for your outstanding support!... More
Shawn Williams
2026-01-10
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AutoBasics at the avenues

11824 Philips Hwy

Jacksonville, FL 32256

AutoBasics on North Main

3207 N Main St

Jacksonville, FL 32206

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