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Home / Autobasics in Jacksonville, Fl / Autobasics customer reviews in Jacksonville Fl

How Are We Doing?

We are always looking for ways to improve our service offerings and value your feedback. Did we earn your top marks today? We hope you’ll consider leaving a review once you’ve been in to see us. We appreciate you taking the time to do so! In the meantime, we hope you’ll take some time to see what current AutoBasics customers are saying about their experience with us.

149 Testimonials
5 out of 5 stars
5 star
148
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Bought a 2020 gmc sierra. Marek was my sales guy. looked at the truck and made them a contingent offer, continued shopping for a week or so, then came back and made the deal. took about an hour. Waited a few months before reviewing to ensure no problems. All Good.
Mke Petschke
2026-01-20
Marek and Joe gave me and my husband the best experience we’ve ever had walking into a car dealership. While they didn’t have what we were exactly looking for that day, they were honest, knowledgeable, friendly, and willing to take their time with us. We left very satisfied and didn’t even buy a car! Highly recommend. Hoping they find what we need so we come right back!
Rachel Lastic
2026-01-17
I recently visited Auto Basics while exploring options for a new vehicle, and I had the pleasure of working with [Salesman’s Name]. Although I didn’t end up making a purchase, I was thoroughly impressed with the level of professionalism and courtesy he demonstrated. From the moment I arrived, Alex Bennek greeted me warmly and took the time to understand my needs and preferences. He was incredibly knowledgeable about the different models and features, and he answered all of my questions with patience and clarity. Even though I didn’t proceed with a purchase, he never made me feel pressured or rushed, and his genuine desire to help was truly appreciated. Overall, my experience with Alex was excellent, and I would definitely recommend him to anyone in the market for a vehicle. He exemplifies what great customer service should look like. Thank you, Alex , for your outstanding support!... More
Shawn Williams
2026-01-10
I have never had such a positive experience purchasing a vehicle as I did yesterday. Merek made this transaction painless and enjoyable. Thank you so much for taking the time with us yesterday, and making a normally difficult process easy. Jason who processed our payment and went over all the paperwork was great as well. Thanks again!
Penney
2026-01-07
Buying your son his first car is hard in the used car market. My husband and myself have been looking for quite some time. We wanted a reliable vehicle with some safety features under a certain amount. One dealership wanted to play good cop bad cop, another took forever to get service if it wasn’t new. Our mediocre experience stopped at Autobasics. We met Marek…... Marek was sooo easy to be around, I didn’t feel pressured or like I was being taken advantage of. Mixing a laid back personality with all the knowledge he has, was a breath of fresh air. Thank you Marek for helping us get my son his first car. ❤️... More
KeRonda Doyle
2026-01-03
Absolutely impressed with the friendly service we got. Definitely coming back to buy our next vehicle from them. Best car dealership service I’ve ever had.
Charles Dicks
2025-12-23
Don at Auto Basics was amazing! We were buying a commercial vehicle for our paint company and live almost 3 hours away, so he sent detailed photos and info before we made the drive. Everything was exactly as described, and the whole process was easy and stress-free. We’ll definitely be back to purchase our son’s first car with Don. Highly recommend!
Delia Carrabba
2025-11-22
Don Elliott was such a Gem to work with. My husband and I really appreciated his complete honestly as we were looking for a vehicle. Unfortunately this trait is hard to come by. We are very fortunate to have found him..and the exact truck we were looking for!!! Thank you so much for your assistance and straightforward honest interaction through the extent of our truck purchase!!
Gina Geraghty Perkins
2025-11-11
Thank you Alex!! Best experience we’ve had. 3 kids in tow looking for a family friendly truck. When we made a decision, they had popsicles and toys ready for the kids while we did paperwork. Alex and everyone their were beyond patient with our littles and we walked out with a great truck at a great deal. We appreciate the family friendly atmosphere and will most definitely recommend our friends and family to choose their next vehicle from here!
Aubrie Carroll
2025-10-19
Marek was awesome. If transparency is a priority for you then he is the man! Process from making first contact with the truck to finishing up paperwork was super smooth. The car he showed us was in great condition, no rusts and engine looked super clean. Would buy from this dealership again and highly recommend others to reach out to Marek
Blake Pesigan
2025-10-16
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AutoBasics at the avenues

11824 Philips Hwy

Jacksonville, FL 32256

AutoBasics on North Main

3207 N Main St

Jacksonville, FL 32206

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